Cancel anytime
You can cancel your subscription at any time from the Billing page in your dashboard. Cancellation takes effect at the end of the current billing period; you keep access until then, and you will not be charged again.
Refunds on the current month
We offer a full refund on your most recent monthly charge if you cancel within 7 days of that charge and have used fewer than 25 included minutes during the period. To request a refund under this policy, email support@callenginex.com with the email address on your account.
Overage and past periods
Overage minutes already consumed and payments for prior billing periods are non-refundable, except where required by law.
Involuntary cancellations
If we terminate your account for a material breach of our Terms of Service, no refund is issued. If we discontinue the Service, we will refund the unused pro-rated portion of your current billing period.
Your phone number
When your subscription ends, the phone number we assigned to you is released and cannot be recovered. Please forward or port the number before cancelling if you need to keep it.
Contact
Email support@callenginex.com.